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Notable Cases

We successfully defend so many consumer credit cases that it is not practical to list them all. Here is a small selection of the many significant cases we have litigated:

Intrum Poplar Designated Activity Company v A … (County Court at Manchester (May 2024) – Claim dismissed – Small claims trial.   District Judge dealt with preliminary issue of assignment first.  The Deed of Assignment and Notices of Assignment were found to be invalid although this was a small claim, costs were awarded against Intrum Poplar Designated Activity Company for unreasonable conduct under CPR S.27 (14) (g).

Lowell Portfolio 1 Ltd  v A… (County Court at Manchester (May 2024) – Small claim trial – Lowell Portfolio 1 Ltd had served late documentation- in breach of S.78 of the Consumer Credit Act 1974 and S.86, template default notice and assignment issues. Small Claims trial adjourned to next available date after 3 October 2024.  Lowell Portfolio 1 Ltd ordered to amend their Particulars of Claim, file and serve a complete copy of the Marks and Spencers loan agreement and  the default notice.

Lowell Portfolio 1 Ltd serve Notice of Discontinuance 4 days later and pay costs.

Cabot Financial (UK) Limited   v H… (County Court at Newcastle (August 2023) Original Creditor New Day T/A Aqua.  Cabot Financial (UK)  Limited  obtained Summary Judgment  against the Defendant  acting as a litigant in person. The Defendant instructed Joanna Connolly Solicitors to act and an application for permission to appeal was filed.

The application for  permission to appeal with the appeal to follow was listed before a Circuit Judge in August 2023.  Grounds of Appeal were (1) Agreement unenforceable – s.78 (6)(a) Consumer Credit Act 1974  (“CCA”) (2) no legal assignment  (3) no cause of action. There was a dispute over the documentation provided to the Defendant in response to the S.78 CCA request  and available at the trial below. Cabot Financial (UK) Limited argued that   this does not matter as s.78 CCA was only applicable before a credit agreement is terminated  and therefore is not a protection for the consumer once an agreement has been terminated.

Joanna Connolly strongly contested this point as a major loss of consumer protections at a time when the protection is most needed and the appeal hearing was adjourned part heard with direction. Cabot Financial (UK) Limited was ordered to:

(1)  Investigate whether there was compliance with the provisions of s. 78( 1) of the Consumer Credit Act 1974 in advance of the hearing before the District Judge. in relation to, in particular, the provision of: (i) the general credit card conditions which formed part of the agreement; and (ii) the most recently varied terms of the original executed agreement.

(2) Give proper consideration and explanation of whether a copy of the deed of assignment in redacted form is capable of being provided to Appellant or whether the relevant parts in redacted form cannot be disclosed (the Court coming to the clear view that such a document is relevant for purposes of this claim).

Cabot Financial (UK) Limited consented to the Appeal , Claim being dismissed and payment of costs.  Cabot Financial (UK) Limited had been represented by Gough Square Chambers

Arrow Global Limited  v M… (County Court at Bristol  (June 2023). Original creditor pleaded as Virgin Money.  Appeal to Circuit Judge over dismissal of application to set aside Judgment in the lower court. The appeal was successful on assignment , judgement was set aside and Arrow Global Limited  were ordered to pay costs.

Hoist finance UK Holdings Limited v  M… County Court at Weymouth (November 2022). Fast Track Trial. Original Creditor Barclays Bank PLC T/A Barclaycard. Claim dismissed on findings of  (1) no legal assignment, (2) breach of  S.86C of the Consumer Credit Act 1974 (“CCA”), (3) breach of S.78CCA, (4) breach of s.87 and S.88 CCA, (5) the Claimant does not have jurisdiction to being the claim in accordance with section 141 CCA. Claim dismissed. Claimant to pay costs.  Claimant represented by Henderson Chambers at Trial.

Lowell Portfolio 1 Ltd  v A… County Court at Central London  (September 2022). Original Creditor  Very/Littlewoods/Additions Direct.    In December of 2018, the Lowell Portfolio 1 Ltd  issued a claim for the debt (£10,692.15). The Appellant

defended the claim as a litigant in person. Lowell Portfolio 1 Ltd  obtained judgment against her in August 2021. The Appellant instructed Joanna Connolly Solicitors to act for her  and an application for permission to appeal was filed along with  an application to adduce new evidence namely the original Default Notice served on the Appellant by the original creditor, which had not been found until after the trial below, was defective, and that Lowell Portfolio 1 Ltd  had issued proceedings in respect of at least one other case whereby the Default Notices served upon the consumer, by the same original creditor, in those proceedings were also defective. In January 2022 the Appellant was granted permission to appeal with the application to adduce the new evidence to be dealt with at the appeal.

Lowell Portfolio 1 Ltd then  consented to the Appeal, the dismissal of the claim and agreed to pay costs on standard basis up to 6 September 2021 and on the indemnity basis thereafter.   

PRA Group (UK) Limited   v C… …(County Court at Chester  (November 2021 ). Original Creditor Capital One (Europe) plc.

Defendant  sought summary judgment pursuant to CPR24.2 or, alternatively, that the claim against him be struck out under CPR 3.4 (2) as PRA Group (UK) Limited had no cause of action. Application dismissed in lower court.

Appealed decision to Circuit Judge who set aside the order for the court below, dismissed the claim and ordered PRA Group (UK) Limited to pay indemnity costs.

UPDATE – PRA Group (UK) Limited v Goodinson (Court of Appeal Ref B2/2020/0436) (Jan 2021)– Application for permission to appeal for a second time granted on a preliminary issue  – The DDJ found on the balance of probabilities that  a default notice compliant with the  Consumer Credit Act 1974 was sent on 3 December 2012 and the Circuit Judge held that he was entitled so to find. Although question of fact real prospect of success – raises an important principle or practice as to the extent which the existence of a compliant statutory notice can be inferred.

UPDATE – Original Creditor MBNA. The appeal was unsuccessful and permission to appeal to the Supreme Court refused . However, at the 3 day multi track trial of the case in the County Court at Oxford  in March 2024 PRA Group UK Limited’s  claim was dismissed on the morning of the  first day on the issue of assignment.  PRA Group UK Limited were ordered to pay costs.

Intrum Uk Finance Limited v B… (County Court at Sheffield (June 2022) – Intrum lose Appeal against finding of lower court to that the Claimant is not authorised by the Financial Conduct Authority and is accordingly not entitled to bring the claim the claim struck out pursuant to CPR 3.4(2) (a) and (b) – Appellant/ claimant represented by Henderson Chambers in Appeal and by Gough Square Chambers in lower court.  The claim was for monies owing under a Halifax PLC credit card  agreement

PRA Group (UK) Limited v Goodinson (Court of Appeal Ref B2/2020/0436) (Jan 2021)– Application for permission to appeal for a second time granted on a preliminary issue  – The DDJ found on the balance of probabilities that  a default notice compliant with the  Consume Credit Act 1974 was sent on 3 December 2012 and the Circuit Judge held that he was entitled so to find. Although question of fact real prospect of success – raises an important principle or practice as to the extent which the existence of a compliant statutory notice can be inferred.

Promontoria (Chestnut) Ltd v Steeds [2020] EWHC 693 (QB) High Court: Renewed application for permission to appeal a refusal of specific disclosure in the context of an allegation of judicial bias / unfair hearing.

Hancock v Promontoria (Chestnut) Ltd [2020] EWCA Civ 907, [2020] 4 WLR 100 (Floyd LJ, Henderson LJ and Flaux LJ–)  Court of Appeal – Redaction of a Document – where a court is asked to construe a document, the whole of the document, without redactions, should ordinarily be placed before the court, though the position may be different in the context of a statutory demand by an assignee of a loan – Irrelevance not  a proper ground for redaction – Confidentiality not  a general ground for redaction – solicitor certification not normally appropriate

Cabot Financial (UK) Limited v Dean (County Court at Basildon) (2020) – Claimant instructed Gough Square Chambers – Claim for monies owing under a consumer credit loan agreement – Default Judgment obtained – Defendants application to set aside- part heard – Claimant consents to set aside and dismissal of claim

Lowell Portfolio 1 Ltd v Ogundu (County Court at Manchester) – permission to appeal granted – real arguments that his obligation to the claimant was extinguished by the Prescription and Limitation (Scotland) Act 1973 and that the claimant is not entitled to enforce debt sue to breach of S.78 of the Consumer Credit Act 1974 –  (Claimant subsequently consented to appeal and dismissal of claim).

PRA Group (UK) Limited  v McElligott (Court of Appeal Ref B2/2020/01444) (Feb 2020)  – permission to appeal granted on Ground 1 – The learned Judge was wrong to refuse, and/or there was a serious procedural irregularity in refusing, the Appellant’s application to rely on the Data Protection Act/GPDR in the appeal hearing below-  (Claimant subsequently  consented to the appeal and dismissal of the claim)

Idem Capital Securities  Limited v W…..  (HHJ sitting as a  Circuit Judge at  Chester County Court) (2019) – Instructed to appeal decision below – Claimant not authorised by Financial Conduct Authority to exercise the rights of a lender  and bring proceedings in county court – appeal granted, and claim dismissed as unenforceable pursuant to S. 26A (4) of the  Financial Services and Markets Act 2000 (as amended)

Hancock v Promontoria (Chestnut) Ltd [2019] EWHC 2646 (Ch)  High Court: A substantive insolvency appeal hearing in respect of whether or not an alleged creditor could actually show good title to certain alleged debts. Appeal considered detailed issues as to construction/interpretation of an Assignment and Assumption Deed.

Intrum UK Finance Limited v B (County Court at Sheffield (2019) – Claim for monies owing under a Halifax PLC credit card  agreement – Defendants application for claim to be struck out – Upon the court finding that the Claimant is not authorised by the Financial Conduct Authority and is accordingly not entitled to bring the claim the claim struck out pursuant to CPR 3.4(2) (a) and (b) – claimant represented by Gough Square Chambers

Hoist Finance Uk Holdings 1 Limited v Sewell (County Court at Wandsworth) (2019) – Claim for monies owing under a Barclaycard credit card agreement – claim dismissed – credit agreement found not to be compliant with Section 61 of the Consumer Credit Act 1974- missing prescribed terms – irredeemably unenforceable pursuant to S.127 (3) of the Act.

Marlin  Europe 1 Limited v Dzirvinskis (before CJ at Gloucester County Court) (May 2019)- (Claimant part of Cabot Credit Management Group)  represented by Gough Square Chambers- Claim for monies owing under a HSBC Bank plc consumer credit loan agreement and a  HSBC Bank plc personal current account overdraft –  claim dismissed as claimant could not prove title  and the loan agreement and current account were unenforceable.

Arrow Global Guernsey Limited  v Watson (County Court at Blackpool) (2019) Claim for monies owing under a MBNA Europe Bank Limited credit card agreement – Defendants application for Summary Judgment and/or the Claim to be struck out as no cause of action pleaded and the Claimant is not authorised by the Financial Conduct Authority to issue a claim in the county court- Particulars of Claim struck out,   Summary Judgment for the Defendant, claim dismissed and costs on the indemnity basis.

Hancock v Promontoria Pine Designated Activity Company (2019) (Liverpool County Court, Business and Property) We were successful in applying to set aside a statutory demand in the sum of £650,000 brought by an Irish based debt purchasing company on the issue of was the assignment from Allied Irish Bank effective and whether the creditor had title to bring insolvency proceedings.

MFS Portfolio Ltd v Phelan West  (2019)  (Cambridge County Court) –  We were unsuccessful at first instance and the Claimant obtained Judgment against our client.   The Judgment was successfully appealed after a four-day appeal before HHJ Walden Smith on the issue of assignment and the current account overdraft itself was declared to be unenforceable under s.127(3) the Consumer Credit Act 1974.  The issue of  the applicability of the exemption in paragraph 55 of the Schedule to the Financial Services and Markets Act 2000 (Exemption) Order 2001 still needs to be determined at a higher court.

Lowell Portfolio 1 Ltd v R  (2019) (Oxford County Court)   successful appeal– although not pleaded in litigant in person  defence  claimant had not complied with s.78 CCA 1974 and no evidence that a compliant default notice was served.

Hancock v Promontoria (Chestnut) Limited [2018] EWHC 2934 (Ch) High Court (Rolls Building)  – ( Barling J – on appeal from DDJ Wright, Liverpool County Court)  (2019) applications for permission to appeal a lower court decision not to set aside the statutory demand,  to extend the time for  appealing  and  rely on a ground that had not been disputed in the court below.  Appellant granted permission to appeal on the issue of whether the Respondent, an assignee, had title to the debt.

National Westminster Bank Plc v Chen (2018) (Dudley County Court): Successfully set aside a summary judgment for over £22,000   in an application where the defendant had delayed in making an application to set aside the judgment upon receiving notice of a final charging order during enforcement proceedings.

Wright v Emirates  NBD PJSC (Manchester County Court)  Successful in setting aside a statutory demand issued for an Emirates credit card debt 

PRA Group (UK) Limited v Cliff  (2018) (Peterborough County Court ) Successfully appealed the decision in the 2 preliminary issues of defective default notice and noncompliance with s.78 CCA 1974. Claim dismissed.

Intrum UK Limited v Freeman (County Court at Maidstone) (2018)  Claim for monies owing under a Lloyds TSB consumer credit loan agreement – claim dismissed as credit agreement unenforceable under S.77, A77A and S.87 of the Consumer Credit Act 1974 (as amended)

IDR Finance UK Limited v Harris  (2018) –  (Southend County Court) we successfully defended this  three day multi-track Consumer Credit Act case before HHJ Auerbach.  Issues regarding assignment, enforceability of credit agreement, invalidity of the default and termination notices, failure to comply with a Section 78 CCA 1974 request. The case is also notable for a preliminary decision by the Circuit Judge that posts made on the online consumer rights forum Legal Beagles were not protected by privilege and could be relied upon by the Claimant.

PRA Group (UK) Limited v Boorman (2017)   (Brighton County Court) PRA had obtained judgment in the lower court.  Permission to appeal was initially refused by HHJ Simpkiss on paper but subsequently granted at an oral reconsideration hearing before HHJ Coltart.  Two day appeal took before HHJ Simpkiss  who  allowed the appeal and dismissed the claim  as he found that PRA were unable to prove that title had been assigned to them

PRA Group (UK ) Limited  v Mayhew (2017) (Central London County Court) – Recorder Bellamy in PRA Group (UK) Limited v Mayhew, at the end of a three day multi track trial, dismissed PRA’s claim against our client as he found the reconstituted MBNA credit card agreements to be irredeemably unenforceable and that the unredacted Deeds of Assignment had not proved an assignment from MBNA to PRA. Stale debts sued for on the back of 2 ‘reconstituted’ MBNA credit card agreements (May 1999 and October 2000) were held irredeemably unenforceable under S.127(3) CCA 1974. The evidence of an honest witness was preferred to that of so called “reconstituted agreements”. After 3 days of close forensic examination of, and legal argument about, evidence and documents from both PRA and MBNA stating that our client’s specific debt had been assigned, the court held that no assignment had been proved. This decision shows that just saying an agreement is enforceable and producing a “reconstituted” copy does not prove that it is enforceable. Just saying an agreement has been assigned and producing a notice saying it has been assigned does not prove legal assignment.

HSBC Bank PLC  v Sparkes  (2017) (Weston-super-mare County Court)  Successfully obtained summary judgment against the claimant, HSBC Bank PLC  in a claim brought for a HSBC credit card debt.

PRA Group (UK) Limited v Johnson (2016)– (Blackpool County Court)   The defendant had represented himself as a litigant in person and had only pleaded limitation as a defence. Summary Judgment had been handed down in the sum of £14,000  and the defendant had paid the Judgment .  Successfully appealed on a matter of law that the prescribed terms within the regulated consumer credit agreement before the court below were illegible. An order was also obtained for a repayment of the monies paid to PRA Group (UK) Limited).  The claim was subsequently discontinued.

Nationwide Building Society v Burns (2016)   (HHJ Hodge QC – on appeal from DDJ Heseltine, Birkenhead County Court) – successfully appealed a case management decision relating to the court’s refusal to allow an application to rely on an amended defence. We were also successful in appealing a possession order and money judgment for £250,000 made at a summary hearing on the basis that the lender’s failure to provide consent for proposed leases over the secured property created an unfair relationship within the meaning of s140A of the Consumer Credit Act 1974.

Brookes v HSBC Bank PLC [2011] EWCA Civ 354   A Claimant who discontinues his/her claim has a high hurdle to clear to displace the normal rule that the defendant should recover his costs.  The claimants had discontinued following the provision of compliant s.78 CCA 1974 documentation and sought their costs.  The Court of Appeal held that the appropriate order was that the Claimant bear the costs up to the date of service of compliant s.78 CCA 1974 documentation and that thereafter there be no order for costs.

Lloyds TSB Bank Plc v Simpson (2010) (Isle of Wight County Court)  – Successfully defended an application for summary Judgment. The Lloyd TSB Section 87(1) CCA 1974 Default Notice template was found  to be invalid as the template was missing required statutory wording.

Carey v HSBC Bank Plc [2009] EWHC 3417 (QB)  (Manchester High Court)   Joanna Connolly acted for the claimant Carey in the s.78 Consumer Credit Act 1974 test case.  This test case established the documentation a creditor must provide a borrower with in order to satisfy a s.78 CCA 1974 request.  A creditor can provide a reconstituted copy of the executed agreement, though it can omit the signature box. The agreement must contain the name and address of the debtor as it was at the time of execution,  and if the terms of the credit agreement have been varied, i.e credit cards, the varied terms applicable either at the date of the request, if the agreement is still ongoing, or at the date of default/termination.

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Joanna Connolly Solicitors

We specialise in consumer credit, with many years of experience, and unparalleled success in this complex field. We offer friendly help and advice, with affordable fixed fees. Unlike most solicitors, we never act for banks and lenders.

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